Sarvam AI
Sarvam Samvaad builds smart AI agents in 11 Indian languages for enterprises, support teams & public services. Scalable, fast & voice-ready.
Category: Conversational AI, Voice AI
Website: sarvam.ai
Free Plan: No
Best For: Indian enterprises, public sector units, support teams
Rating: 4.5/5
What is Sarvam AI?
Sarvam Samvaad is a voice-first, multilingual AI platform crafted for India. With built-in support for 11 Indian languages, it powers conversations on WhatsApp, phone calls, apps, and web interfaces—making it one of the best AI tools for Indian enterprises.
From customer support to citizen service portals, Sarvam’s production-ready agents handle real-world conversations with high accuracy and cultural fluency.
How Does Sarvam Samvaad Work?
Samvaad runs on Sarvam’s sovereign AI models, which are trained specifically on Indian languages, accents, and use cases.
Here’s how it works:
Use a visual interface to create agents and define flows
Train the bot in any of the 11 Indian languages
Connect to WhatsApp, phone, web, or app
Deploy within 7 days and start scaling
The platform listens to every interaction and learns continuously—delivering relevant responses, understanding names, alphanumerics, and even local dialects.
Key Features & Benefits
Multilingual AI Agents
Fluent in 11 Indian languages including Hindi, Telugu, Tamil, Marathi, Bengali, and more.
Voice-First Conversations
Seamless conversations over phone or WhatsApp voice—ideal for rural and Tier-2/3 audiences.
Rapid Deployment
From setup to scale in under 7 days with built-in tools for flow design and testing.
Conversation Analytics
Get actionable insights from every message or call—optimize FAQs, agent behavior, and UX.
Cost-Efficient at Scale
Built for Indian usage volumes—custom pricing that fits local business needs.
Use Cases & Applications
Here’s how real teams are using Samvaad:
Call Centers – Automate support calls and reduce wait time
Government Services – Voice-enabled grievance redressal systems
E-commerce – Order confirmation, delivery updates, and customer queries
Fintech & BFSI – Voice KYC, transaction alerts, loan processing
Healthcare – Appointment booking and follow-up via phone in regional languages
Who Is Sarvam Samvaad For?
Samvaad is perfect for:
Enterprises needing large-scale customer support in regional languages
Startups scaling voice or chat-based automation
Government bodies rolling out citizen-first services
BPOs looking to automate L1 queries in call centers
Tech teams building fast, no-code conversational workflows
Pricing & Plans
Sarvam doesn’t offer a free plan, but its pricing is optimized for India.
Here’s what you get:
Access to sovereign Indian language models
Multi-channel deployment (phone, WhatsApp, web, app)
Analytics & training dashboards
Custom SLAs and onboarding support
Pro Tip: Request a demo to get a tailored quote based on usage, languages, and deployment scale.
Support & Integrations
Channel Integrations:
Telephony (VoIP, IVR)
WhatsApp Business API
Android, iOS, and web chat widgets
Backend & CRM Support:
Plug into ticketing tools and CRMs
Use Sarvam APIs for custom routing
Technical Assistance:
Email + portal-based support
Developer documentation & test environments
Frequently Asked Questions (FAQ)
Q1. How many Indian languages does Sarvam support?
Currently 11, including Hindi, Tamil, Bengali, Marathi, Telugu, Kannada, Malayalam, Odia, Punjabi, Gujarati, and English.
Q2. Is this voice or text only?
Both. Samvaad supports voice (phone, WhatsApp), and text (chatbots, websites, apps).
Q3. Can it scale to 1M+ conversations?
Yes. It’s built for production-grade deployments with large call/chat volumes.
Q4. Is Sarvam built on ChatGPT?
No. Sarvam uses sovereign Indian models built in-house for local data and culture compatibility.
Q5. How fast can I launch a bot?
You can go live in less than a week.
Useful Links
Why Sarvam Samvaad Stands Out
| Criteria | Score |
|---|---|
| Multilingual Accuracy | 4.8/5 |
| Voice Integration | 4.7/5 |
| Speed of Deployment | 4.9/5 |
| Cost Optimization | 4.5/5 |
| Local Language Support | 5.0/5 |
| Ease of Use | 4.6/5 |
| Analytics Capabilities | 4.3/5 |
| Integration Options | 4.4/5 |
| Overall Score | 4.5/5 |
Final Thoughts
Sarvam Samvaad isn’t just a chatbot—it’s a purpose-built, culturally fluent AI solution for India. Whether you’re a fast-growing startup, a state-run portal, or a BPO handling regional traffic, Samvaad helps you speak your users’ language.
With low setup time, voice-first UX, and smart analytics, it’s one of the best AI tools for businesses operating in Indian markets today.
