Lattice

AI performance reviews, OKRs, and engagement in one platform — trusted by Anthropic, OpenAI, and 5,000 plus companies, from $8/seat/month.

Lattice Review: The AI People Management Platform That Connected Performance, Goals, and Engagement Before Anyone Else

Performance management software has historically fragmented the employee lifecycle — one tool for performance reviews, another for OKRs, a third for engagement surveys, and a fourth for compensation planning, all pulling data from an HRIS that sits separate from all of them. Lattice built its platform specifically to eliminate this fragmentation — connecting performance review data to compensation decisions, engagement survey results to team goals, and career development plans to feedback outcomes in one coherent system where each process strengthens the others. In June 2026, Lattice launched the Lattice AI Agent — a standalone AI product that acts on HR data, answers team questions, and coaches managers in the flow of work — adding a genuine AI intelligence layer on top of the connected data infrastructure that makes it genuinely useful for the first time.

Quick Summary

Lattice is an AI-powered people management platform serving 5,000 plus companies including Anthropic, OpenAI, Duolingo, Intercom, Webflow, Discord, Robinhood, and Brex — with modular pricing covering Performance Reviews at $8/seat/month, Employee Engagement at $4/seat/month, Goals and OKRs at $8/seat/month, and Foundations HRIS at $11/seat/month — featuring the Lattice AI Agent for HR data queries and manager coaching, 4.7/5 on G2 from 4,060 plus reviews.

Is it worth using? Yes for mid-market and growth-stage technology companies between 50 and 2,000 employees who want the most integrated and best-designed people management platform available — particularly for companies that take performance culture seriously and want AI to support manager development and decision-making.
Who should use it? HR leaders, People Operations teams, and CHROs at mid-market and growth-stage technology companies who want connected performance, OKR, and engagement management with AI-powered insights for managers.
Who should avoid it? Very small companies under 50 employees where lighter and cheaper tools serve the need, or enterprise HCM buyers who need the full depth of Workday or SAP SuccessFactors for global HR compliance and payroll.

Verdict: Detailed Summary

Best for

Growth-stage technology companies between 100 and 1,000 employees that take performance culture seriously and want a platform where performance review data informs compensation decisions, OKR tracking connects to individual goals, and engagement survey results surface actionable insights rather than annual data nobody acts on
People teams who want AI to reduce the administrative burden of performance reviews — Lattice AI generates evidence-based review narratives from year-long feedback, goals, and 1:1 notes, reducing manager writing time without reducing review quality
Companies that want their HR data to answer management questions conversationally — the Lattice AI Agent, launched June 2026, allows managers to query team performance, engagement, and development data in natural language

Not for

Very small companies under 50 employees where the cost and complexity of Lattice’s full platform exceeds what simple performance check-ins require
Enterprise global companies who need deep payroll, benefits, and multi-country HR compliance that Workday and SAP SuccessFactors are built for
Companies whose primary need is project management with light performance features rather than dedicated performance management infrastructure

Rating
⭐⭐⭐⭐ 4.5 / 5

What Is Lattice?

Lattice was founded in 2015 by Jack Altman and Eric Koslow — building on the thesis that performance management, goal tracking, and employee engagement should be connected in one system rather than fragmented across tools that create data silos. The platform has grown to serve 5,000 plus companies and is particularly dominant in the mid-market technology company segment — its customer list includes some of the most people-forward technology companies in the world, including Anthropic, OpenAI, Duolingo, Intercom, Webflow, Discord, and Robinhood.

In June 2026 at Lattiverse, Lattice launched the Lattice AI Agent as a standalone product — an AI that acts on HR data, answers team questions, coaches managers, and surfaces the Workforce Intelligence and AI Leverage Insights that connect people strategy to business outcomes. The modular pricing model remains one of the most transparent in the HR software category, with per-seat monthly pricing for each module published on the Lattice website.

How Lattice Works

Set up performance review cycles. Configure review cycles — annual, quarterly, 360-degree, project-based, or continuous — with customisable templates covering competency ratings, open-ended questions, and calibration tools. Lattice AI helps managers draft review narratives from year-long data including goals, continuous feedback, and 1:1 themes.
Track OKRs and goals. Define company, team, and individual OKRs with cascading visibility across the organisation — employees see how their goals connect to team and company objectives, with automated check-in reminders keeping progress current.
Run engagement surveys. Deploy engagement surveys — pulse surveys, annual engagement surveys, manager effectiveness surveys — with AI-summarised results that surface the themes and sentiment patterns that matter most rather than requiring HR to manually read every comment.
Support career development. Build growth plans, skill competency maps, and career paths that connect to performance data — managers and employees have structured conversations about development grounded in evidence rather than intuition.
Use the Lattice AI Agent. Query the AI Agent in natural language — “which of my team members have the highest flight risk this quarter?” or “what themes are coming up most in my team’s 1:1 notes?” — and receive answers grounded in the platform’s connected people data.
Plan compensation. Connect performance review outcomes to compensation planning — the Compensation module uses performance data, market benchmarking, and equity information to support fair, data-driven pay decisions.

Key Features

Configurable performance review cycles — annual, quarterly, 360-degree, project-based, and continuous feedback
Lattice AI for evidence-based review narrative generation from goals, feedback, and 1:1 themes
OKR and goals management with cascading visibility from company to individual level
Engagement surveys — pulse, annual, and manager effectiveness — with AI-summarised themes and insights
Lattice AI Agent — standalone AI product for HR data queries, manager coaching, and workforce intelligence in the flow of work
Career development plans, growth conversations, and skill competency mapping
Compensation planning connecting performance outcomes to pay decisions with market benchmarking
Foundations HRIS for lightweight employee records, onboarding, and people analytics
Workforce Intelligence connecting people strategy to business outcomes
AI Leverage Insights measuring whether AI adoption improves work quality by connecting AI usage with performance data
SOC 2 Type II, GDPR, and CCPA certified
4.7/5 on G2 from 4,060 plus reviews — rated highest for ease of use and quality of support in the performance management category

Real-World Use Cases

Performance review at scale: A 400-person technology company runs bi-annual performance reviews across engineering, product, design, and go-to-market. Lattice AI generates evidence-based review narratives for each employee from their year-long goal progress, continuous feedback received, and 1:1 meeting themes — managers review and edit in 20 minutes rather than writing from scratch in 90. Review completion rates increase from 60% to 95% in the first cycle.
OKR visibility: A rapidly growing company’s CEO wants every employee to understand how their individual work connects to the company’s annual objectives. Lattice’s cascading OKR structure makes this visible — from company OKRs to team OKRs to individual goals — with real-time progress tracking that gives leadership a live view of organisational alignment rather than a quarterly check.
Engagement insight: A People team runs a quarterly pulse survey and receives 300 open-ended responses. Lattice AI summarises the key themes — surfacing that manager communication and growth opportunity are consistently rated lower across three specific teams — allowing the HR team to present specific, actionable findings in the leadership review rather than anecdotal observations.
AI Agent manager coaching: A first-time manager at a 200-person startup asks the Lattice AI Agent “which of my direct reports seem at risk of disengagement based on their recent feedback and engagement scores?” The agent analyses the connected performance, feedback, and engagement data and surfaces two names with specific context, enabling a proactive conversation before the disengagement becomes visible in attrition.

Pros and Cons

Pros	Cons
Most transparent published pricing in the HR software category — modular per-seat pricing for each module publicly available	Minimum annual spend of $4,000 and 12-month contracts — not suitable for very small teams or companies wanting monthly flexibility
Lattice AI generates review narratives from year-long data — genuine reduction in manager workload without reducing review quality	AI features require 12 to 18 months of platform usage before analytics become truly powerful — not a day-one value proposition
Customer list including Anthropic, OpenAI, Duolingo, and Webflow provides strong social proof for technology company buyers	Compensation and HRIS modules less mature than core performance — companies with complex compensation needs may require supplemental tools
4.7/5 on G2 from 4,060 plus reviews — consistently highest-rated performance management platform for ease of use	Not designed for enterprise global HR compliance — international payroll, benefits, and multi-country employment law depth require Workday or equivalent
Lattice AI Agent launched June 2026 adds conversational HR intelligence that makes the platform more accessible for non-HR managers	Implementation costs and time investment for large or complex deployments add to first-year total cost

Pricing & Plans

Performance Reviews — $8/seat/month

Configurable review cycles
360-degree feedback
Calibration tools
Lattice AI review narratives
Continuous feedback

Employee Engagement — $4/seat/month

Pulse and annual engagement surveys
Manager effectiveness surveys
AI-summarised themes and insights
eNPS tracking

Goals and OKRs — $8/seat/month

Cascading OKR management from company to individual
Real-time progress tracking
Automated check-in reminders

Foundations (HRIS + Performance + OKRs) — $11/seat/month

Lightweight HRIS and employee records
All Performance and Goals features
People analytics and reporting

Add-ons — Custom pricing

Compensation planning module
Lattice AI Agent
Career development and growth

Minimum annual spend $4,000. Annual billing required. Enterprise plans with custom pricing available.

Best Alternatives & Comparisons

Culture Amp — Better for deepest employee engagement, DEI analytics, and science-backed survey methodology alongside performance
15Five — Better for weekly check-in culture and continuous performance management at lower entry pricing
Rippling — Better for unified HR, IT, and finance with AI agent across all three domains — less performance management depth
Workday — Better for large enterprise global HR with full payroll, benefits, and compliance

Frequently Asked Questions (FAQ)

What is Lattice?

Lattice is an AI people management platform serving 5,000 plus companies including Anthropic, OpenAI, and Duolingo — with performance reviews, OKRs, engagement surveys, career development, compensation, and HRIS in one connected system, starting at $4/seat/month for individual modules.

How much does Lattice cost?

Lattice uses modular per-seat pricing — Performance Reviews at $8/seat/month, Employee Engagement at $4/seat/month, Goals and OKRs at $8/seat/month, and Foundations HRIS at $11/seat/month. Minimum annual spend is $4,000 with annual contracts required.

What is the Lattice AI Agent?

Launched at Lattiverse in June 2026, the Lattice AI Agent is a standalone AI product that acts on HR data, answers team questions in natural language, and coaches managers in the flow of work — enabling managers to query performance, engagement, and development data conversationally without HR team involvement.

Does Lattice have an HRIS?

Yes — Lattice Foundations provides a lightweight HRIS with employee records, onboarding workflows, and people analytics at $11/seat/month. It is not a full enterprise HCM — organisations needing global payroll and benefits should evaluate whether Foundations meets their HR record needs or whether a separate HRIS is required.

Is Lattice suitable for large enterprises?

Lattice is strongest for mid-market technology companies between 50 and 2,000 employees. Larger enterprises with complex global payroll, multi-country compliance, and benefits administration typically need Workday or SAP SuccessFactors for the full enterprise HCM scope. Lattice can complement enterprise HCMs as the performance and engagement layer.

How does Lattice compare to Culture Amp?

Lattice is broader — covering performance reviews, OKRs, career development, compensation, and HRIS alongside engagement. Culture Amp has the deepest employee engagement and DEI analytics with the strongest science-backed survey methodology. Teams who prioritise performance management breadth choose Lattice. Teams who prioritise engagement depth and DEI analytics often choose Culture Amp. Many mid-market companies evaluate both.

Final Recommendation

Lattice is the best people management platform for growth-stage technology companies that take performance culture seriously — and the combination of connected performance, OKR, and engagement data with the June 2026 Lattice AI Agent creates a system where HR data genuinely answers management questions rather than sitting in dashboards nobody checks between review cycles. The transparent modular pricing, 4.7/5 G2 rating from 4,060 plus reviews, and customer list including Anthropic, OpenAI, and Duolingo validate that the platform delivers what the most people-forward companies in the world need. For any People team who has watched performance management become an annual box-ticking exercise, Lattice’s connected approach and AI intelligence layer are the infrastructure that makes performance management genuinely continuous.

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